Shipping and Returns

Delivery Information

All orders will be sent via Australia Post.

Perth Novelty Company posts to all Australian destinations covered by Australia Post parcel delivery.


Delivery Times

We aim to post orders within 24hours of payment being cleared, Monday to Friday excluding Public Holidays.


Delivery Fees

Pick up from shop     Free

Post orders               Dependant on order size.

 

Returns

It is important that you choose carefully.  We do not process returns or exchanges if you have changed your mind or made a wrong decision. Please contact us to discuss your request.

If you believe that you need to return an item because it is faulty, wrongly described or the wrong product was supplied, then please contact us and we will consider your request. 

If we agree that the product can be returned, then it must be received by us within 30 days of return approval being granted for a replacement, credit or refund to occur.

Send your return to the address provided.

As soon as the return has been received, a replacement will be dispatched.

For items that cannot be replaced, a full refund or credit will be offered.



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